1. About this policy
AgPages is operated by AgPages Pty Ltd (ABN 21 686 835 807), based in Tamworth, New South Wales, Australia. We connect Australian farmers, agricultural contractors and people looking for farm work. This policy explains how AgPages (we, us or our) collects, uses, stores and shares personal information when you use our website, accounts, marketplace and support services.
Contact us at info@agpages.com.au with privacy questions, access or correction requests, or a request to delete your account or Google sign-in connection.
3. Signing in with Google
Google sign-in is optional. You can use our emailed sign-in links instead.
When you choose Google sign-in, Google provides basic identity information: your name, email address, whether the email is verified, and a unique Google account identifier. Google's basic profile response may also include a profile-picture URL; our sign-in flow does not save that picture to your AgPages profile.
We use your verified identity to sign you in, create your AgPages account or connect Google to an existing account after the required verification. We store your Google identifier with the account connection, your account name and email, and short-lived verification records. Your profile name may be shown to other marketplace users as part of the profile or activity you choose to publish or share.
We do not receive your Google password, request access to Gmail messages, contacts, Calendar or Drive, or retain Google access or refresh tokens. We do not sell Google sign-in information or use it for targeted advertising or training AI models. We share account information with service providers only as described below to operate and protect AgPages, or where legally required.
You can revoke AgPages access through your Google Account connections. Revoking access does not delete your AgPages account or existing records. To request removal of the stored Google connection or your account, email us. We may verify your identity before acting; keep access to your account email so that you can use an emailed sign-in link.
Our use of Google information is subject to the Google API Services User Data Policy, including applicable Limited Use requirements.
4. How we use information
We use information to manage accounts and authentication; display profiles and jobs; match relevant work and contractors; enable offers, messages and contact sharing; send account, job and service notifications; answer enquiries; moderate content; investigate fraud, safety concerns and misuse; diagnose faults; measure and improve the service; and meet legal obligations.
If you subscribe to marketing or newsletters, we use your contact details to send those communications. You can unsubscribe using the link in a marketing email or by contacting us. Essential account, security and transaction messages are separate.
5. Who can see information
Other users and the public: published jobs and profile information may be visible to other users or public visitors, including through search engines or shared links. Contact details and private messages are shared according to the relevant connection and contact features. For example, connecting with a contractor or using the backpacker contact feature can reveal contact details to the other participant. Do not include anything in public text that you want to keep private.
Our team and service providers: authorised staff and contractors may access information for administration, support, moderation, security and technical operations. Hosting, database, file-storage, email, analytics, error-monitoring and support-chat providers process information to provide those services. Depending on enabled features, these include Google, Ahrefs, Convo, Honeybadger and Rollbar. Google Analytics/Tag Manager and Meta Pixel may also process website activity when configured. Error reports can include account identifiers, email, request and device information.
Legal and business needs: we may disclose information when required by law, to respond to lawful requests, protect rights or safety, or facilitate a genuine business transfer subject to applicable privacy obligations.
We do not sell personal information. Other users and external websites are responsible for their own handling of information you give them.
6. Cookies, analytics and support chat
We use cookies and similar technologies for sign-in, sessions, security, remembering relevant activity and understanding how people use AgPages. Our analytics tools record visits and events; configured third-party tags may also measure campaigns and advertising effectiveness.
You can manage cookies through your browser and use the privacy controls offered by Google and Meta. Blocking cookies or scripts may affect sign-in and other features. We do not treat reading this policy as consent to every optional tracking technology.
If you use support chat, the information you type and relevant interaction information may be processed by our support provider, including automated assistance. Avoid including passwords, authentication links or sensitive documents in chat.
7. Storage, security and overseas processing
We store information in application databases, file storage, operational logs and backups, and in the systems of the service providers described above. We use access controls and other reasonable safeguards, but no online service can guarantee absolute security.
Our technology providers and support personnel may process information outside Australia, including in the United States for services supplied by Google and other international providers. Other processing locations depend on the provider and service. Contact us if you need current information about overseas processing before supplying your information. We do not promise that all data stays in Australia.
We keep information for as long as reasonably needed to provide the service, maintain relevant transaction and communication records, address disputes or abuse, and meet legal obligations. We then delete or de-identify it where appropriate. Backups and records required for legal or security purposes may be retained longer; we do not promise immediate deletion from every backup.
8. Access, correction and deletion
You can update available account and profile fields while signed in. Email info@agpages.com.au to request access to other information, a correction, account closure, removal of your Google connection, or deletion. We may ask for enough information to verify your identity and explain any lawful reason we cannot fulfil a request in full.
Account closure does not automatically remove records that other users need for their own transactions, communications, legal obligations or disputes. Public material may also remain in search-engine caches or copies made independently by others.
9. Privacy concerns and complaints
Send privacy concerns to info@agpages.com.au with the details needed to investigate. We will acknowledge your complaint and aim to respond within 30 days. If we need longer, we will explain why and give you an update.
If you are not satisfied, you can contact the Office of the Australian Information Commissioner to ask about your options and whether your complaint is within its jurisdiction.
10. Changes to this policy
We may update this policy as our services or practices change. We will publish the revised version here and take additional notification or consent steps where required, including before using Google information for a materially different purpose.